Contact Ozilgoal: Support for Videos, Billing and Photos
How to reach Ozilgoal support for a failed video, a billing question or a photo deletion request. We usually reply within one to two business days.
Last updated: 2026-10-18
Get help
Use the support chat button in the bottom-right corner of any page. It is the fastest way to reach us.
What to include
- The email address you signed in with.
- For a billing question: the order or transaction number and the date.
- For a failed video: roughly when you made it. Credits for failed videos return automatically, but we can check.
- To delete your photo or your account data: say so, and we will remove it.
Response time
We reply as soon as we can, usually within 1 to 2 business days.